We really appreciate your use of and support for TrailWatch over the years!
Our team is currently working with our developer on a range of updates to the website and app.
What are the changes between the current version of TrailWatch app and web and the new version?
Since the launch of TrailWatch in 2014, we continually seek to maintain, update and improve the TrailWatch app and web. The new version of TrailWatch app and web will be released on March 23, 2026. This version has the updated features and options with regard to route planning, tracking and reporting incidents. It is aimed at improving the ease of use and overall user experience for our users. The new version will also provide for a paid tier whereby users can pay for an annual subscription for unlimited storage of photos and functions such as map downloads.
If you are still using the current or older versions of the TrailWatch App:
If you are using the current version of TrailWatch: Please arrange for backup of photos and journey records before March 23, 2026. For most smartphones, photos taken using TrailWatch are generally captured under your phone’s photo album, but you may wish to check and arrange for backup if this is not the case. Journey records submitted in the current version of the app you are currently using are automatically copied to the new system.This version will continue to work until March 22, 2026.
If you are ready to upgrade to the new version of the TrailWatch App:
The new version of the TrailWatch App will be released on March 23, 2026:
- All user credentials will be carried over to the new system (including encrypted passwords) so there is no need to reset passwords or change your login;
- All existing journey records will be copied across, so these should be available in the app, and on the website;
- You can now carry on using and submitting records as you have done before.
You can read more about the changes highlighted above in the updated TrailWatch FAQs: https://www.trailwatch.hk/en/tutorial